Gård Public House SMS Privacy Policy
At Gård Public House your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data, particularly in relation to SMS communications.
SMS Communications
To provide updates and offers, and to enhance your experience, we may use your personal data to contact you with SMS messages. These messages are primarily transactional and informational, relating to your orders, wine club, and customer support.
This may include:
● Order updates: Information about your wine order status and shipping.
● Wine Club communications: Updates related to your club membership and shipments.
● Promotional offers: Exclusive deals, new releases, or invitations to special events.
● Customer Support: Responding to your inquiries or providing assistance.
Consent for SMS Messages
By providing your mobile number during the order process, at our tasting room, or through our online services, you provide your consent to receive SMS text messages from Gård Public House via its mobile text message provider.
Message Frequency: Message frequency will vary based on your interaction with us, such as order or wine club status. You can expect approximately 2-4 promotional messages per month, plus additional messages for order or support-related communication.
Opt-Out: You may opt out of receiving any or all SMS communications from us at any time. To stop receiving messages or any other SMS text messages, simply reply with the word STOP to any message you receive from Gård Public House. You can also opt out by following the unsubscribe link in our emails, where applicable.
Help & Support: For assistance with our SMS program, please reply with the word HELP to any message you receive from Gård Estate Wines, or contact us directly.
Message and data rates may apply. Please check with your mobile carrier for details on your plan.
Usage Data
We may collect information on how our services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), type of browser used and its version, pages of our Service that are visited, time spent on certain pages, unique device identifiers, and other pertinent diagnostic data. This data helps us understand how our services are used and to improve them.
How We Collect Your Data
Personal Data is collected in the following ways:
● Online services: Collected through our website (www.gardwine.com), mobile applications, or through affiliate third-party sellers.
● During the order process: When you purchase wine or merchandise from us.
● In-person: When you register or make a purchase at our tasting room or events.
● Wine Club sign-up: When you join our wine club.
● Communication via e-mail: When you send or receive emails from us.
● Communication via SMS: When you send or receive text messages from us.
● Communication via third-party messaging services: Such as Google Messages, WhatsApp, Facebook Messenger, etc., if you choose to communicate with us through these platforms.
● Posts to social media related to the winery: If you interact with us on social media platforms.
● Participation in a survey, contest, or promotional offer: When you voluntarily engage with these activities.
● Reservations by Phone, In Person or Online: Personal data is collected when you make a reservation, place an order, or communicate with us over e-mail, fax, or SMS text. Communication may remain on record for quality assurance and training.
Sharing Your Data
We will not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your personal data with trusted third-party service providers who assist us in operating our services, such as our mobile text message provider, payment processors, or IT support. These providers are contractually obligated to protect your data and only use it for the purposes of providing services to us. We may also disclose your information if required by law or to protect our rights.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
Gård Public House
13000 Rd D SW Royal City WA 99357